FCC Issues New Order on Captioned Telephones

The Federal Communications Commission (FCC) has issued an emergency Order regarding Internet Protocol Captioned Telephone Services (IP CTS).

The FCC is alarmed that usage of IP CTS has risen dramatically. They are concerned that the fund which serves all Telecommunications Relay Services (TRS) will run short this year if they do not do something immediately.

HLAA has made multiple visits to the FCC to provide them with information about the people who use IP CTS. We believe that there are many people with hearing loss who need and are well served by IP CTS. HLAA has said for years that there is a great untapped market for this service, a huge number of people who could benefit from it but who have never even heard of CTS. We look to the FCC to ensure all those baby boomers who are aging into their hearing loss and can no longer use an amplified phone will be well served by CTS in the coming years. Continue reading